Privacy Policy
Privacy Policy
Effective Date: January 1st, 2026
Milina (“Milina,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
Information We Collect
We may collect contact information, business information (such as restaurant name, location, and menu data), account details, and communications with us. We also collect limited technical data such as IP address and browser type. Payment information is processed securely through third-party providers and is not stored by Milina.
How We Use Information
We use information to operate and improve the Milina service, set up and manage accounts, deliver phone order handling, communicate with customers, and comply with legal obligations.
Call Data & Order Information
Milina processes phone calls and order information solely to deliver orders, confirm accuracy, and improve reliability. We do not sell call or order data. Call recordings, if enabled, are used only for quality assurance and troubleshooting.
Sharing of Information
We share information only with service providers necessary to operate the platform or when required by law. We do not sell personal information.
Data Security & Retention
We use reasonable security measures to protect data and retain information only as long as necessary to provide the service and meet legal requirements.
Your Rights
You may request access, correction, or deletion of your data by contacting support@milina.ai.
Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact
Questions can be sent to support@milina.ai.